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So over the past couple of days, there has been a lot of people that have seen their Apex Legends account reset to level 1. Respawn announced not too long ago that the Apex Legends account reset bug is under investigation and that they are making it a high priority issue considering how many people have been experiencing this. I am making this quick video as a public service announcement (PSA) to let people know that it is indeed a bug and that the team over at Respawn are currently looking into the Apex Legends level reset bug. Do report the issue if you have had it and hopefully this all gets fixed in a timely manner as I know A LOT of people are angry (understandably so) at the situation.
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► Apex Legends rank reset bug: https://twitter.com/Respawn/status/1379184817913221120?s=20
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Source
Where can I report 😭
The bug i got is that i dont get level up rewards
A new app called "Plink" was advertised yesterday and my account got wiped logging into that app not sure if this is the most case of why it's heppening so avoid the app for now, would be interested to know if you guys had the same experience?
My account got wiped the other day, so I deleted apex off my console and reinstalled and it was back 🤷♂️ it happened when I downloaded the free add ons from playstation store
Yesterday 4/5/21 I experienced the loss of all my skins and levels on my PS4. When I logged in today everything was restored. All my skins, levels, and Apex coins were back.
The changing of the email problem is separate and unrelated to this PS4 problem.
how do u report it it happend to me i still have all my skins and everything
I got banned permanently for no reason
This happened to me yesterday it reset everything but I still had all my skins which I reaquiped.
I LOST EVERYTHING!
On Xbox my account got reset and because it reset I got banned for cheating
When I went on apex it says level one I was like what the fu
I got everything back lets go god bless 🙏🙏
They should repay us by giving us in-game currency at least
I wana cry l was legit like level 100 and i payed real money for revenant on apex and now all my legends are gone and all the skins please lmk if you know a fix 🙁
Ohh thank god you made my heart shaking a little bet mini when i hear they will fix it
Omg thank you for the video 🙏 I thought I was the only one going through this. Hopefully this gets fixed soon.
This happend to me when I linked a new account I just have my level left
And my battle pass level 110
Really appreciate the effort of SUNNYTECH04 on !G in recovering my account. He comes highly recommended.
Does this happen on x box reply if yes
I got 2k twice and it shows my highest damage is 1300 like tf
Thank you smart_fixtools for recovery my account 💯❤️
Thank you smart_fixtools for recovery my account 💯❤️
I went from level 70 to level 9. I had horizon unlocked with a bunch of other legends. Now I have nothing. Someone help me. Where do i report this bug
This whole update is bs
My friends account just reset randomly and lost everything on his account today
I have my level but I don't have any of my skins or paid for items.
(I got my stuff back by closing and opening the app a bunch, but all the skins and stuff are selected to default…)
Just happened again
I just got the diamond dive trail bought the season 9 battle pass and first day on it deletes all my skins and cosmetics and stats. Great Ea just giving me more reasons not to bother with this game no more if your gonna take everything away from me
My friend just lost all of is unlocks today
Does it reset pack count too because I was close to opening 500 packs??
Im having this issue currently and idk what to do
I lost everything except my stats and my rank everything else is gone I just got my first heirloom 4 days ago I don’t think I can play anymore after all I put in it I was a day one player
i just got link my psn and ea acc after i open ape lehend all my skins and legend all gone, what should i do
I’m so mad dudw
I transferred my things from Xbox to ps4 and everything is gone. It’s the same email Ik it is I’m so sad now
it just happened to me fml ;(
mine didnt get fixed im fucking done what do i do i changed my email im on pc i launch off steam i need toknwo ehn will i get my stu ff back i fucking hate this game
what do i report it to
It’s still going on😅
Mine won't progress at all it will level up but when I leave apex I just goes back to level I was at like I would be level 128 getting on and level up twice and get off apex for a bit then Id get back on and be level 128 again
I lost every fucking thing except 1000 coin
I lost everything but my stats and lvl