Sony Faces Class Action Lawsuit After Reports of PS5 DualSense Controller Drift



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SOURCE 1: https://www.eurogamer.net/articles/2019-07-22-nintendo-faces-switch-joy-con-drift-class-action-lawsuit
SOURCE 2: https://www.ign.com/articles/ps5-dualsense-controller-drift-class-action-lawsuit
SOURCE 3: https://chimicles.com/sony-ps5-dualsense-controller-drift-class-action-investigation/
SOURCE 4: https://www.ign.com/articles/ps5-dualsense-controller-drift-class-action-lawsuit-filed-against-sony
SOURCE 5: https://www.reddit.com/r/PS5/comments/kb8cb6/anyone_else_experiencing_dualsense_stick_drift/
SOURCE 6: https://www.reddit.com/r/PS5/comments/jvw04p/my_dualsenses_right_stick_starts_drifting/
SOURCE 7: https://www.reddit.com/r/PS5/comments/jzkqf7/in_case_you_didnt_know_the_dualsense_is_in_fact/
SOURCE 8: https://kotaku.com/ps5-controllers-are-drifting-and-the-repairs-are-a-has-1846233739
SOURCE 9: https://www.eurogamer.net/articles/2020-05-03-unhappy-xbox-player-files-lawsuit-against-xbox-for-joystick-drift-claims
SOURCE 10: https://www.videogameschronicle.com/news/now-xbox-faces-lawsuit-over-drifting-controllers/

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42 thoughts on “Sony Faces Class Action Lawsuit After Reports of PS5 DualSense Controller Drift”

  1. Please let this not become as bad as the Nintendo Switch drift situation.

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    TOP PATRONS

    [BIG BOSS]

    – callmevocal

    – Charlie Galvin

    – Jonathan Ball

    [BOSS]

    – Devon B

    – Ethan Spidey

    – Gerardo Andrade

    – Joe Hunt

    – Matthew Szalkiewicz

    – Michael Redmond

    – Peter Vrba

    – Shepard Gaming

    – Time Dragonlord

    [LEGENDARY]

    – BattleBladeWar

    – Derek Revis

    – JT Scout

    – Simon S

    – Theron Webb

    – Yue

    Reply
  2. They need to make thumbsticks that are a little looser, and slide around on a flat plane kinda like the 3DS. I’d like the grip part to stay flat instead of the hemisphere method of always rolling outward and downward towards the “equator” from the centre point. This creates many situations where only the very edge of the grip is contacting your thumb and since there’s far less surface area for thumb contact, there’s far less control, and more slippage, and general lack of satisfying precision.

    Some smart people need to brainstorm some way to get a thumbstick type dealy to behave more like a mouse, without delving into touchpad territory like the steam controller. This is mostly just an issue for shooters, but most third person melee action games have a ranged attack that could benefit form more precise aiming. If they could also solve the drift problem, then that would great too.

    Reply
  3. So Sony has dropped this low, huh?
    Still remember when they actually strived to put out quality products… But everything started to change during the PS3 era…
    I'm still using the controller that came with my fat PS3, now on PC, to this day with no issues. How? Because they made it perfect! Something I just figured out recently, when I had to open it because, after nearly 15 years, the battery is finally giving out.
    These every day more prominent drift issues are caused by dirt accumulating inside the potentiometers and breaking/altering the electrical resistance of the circuitry.
    My 1st PS3 controller? Well, it doesn't use potentiometers! They actually developed a new type of sensor for the analog stick that detects where a magnet is pointing!! Genius!!! And with no parts rubbing against each other and getting weared out, it has stayed 100% precise to this day.
    The buttons all also use pressure sensors, not your run-of-the-mill open circuit and conductive pads under buttons, so unless you press so hard you actually break the sensor, they'll just keep on working forever.
    I later bought a 2nd controller for co-op games. Sony had just announced the DualShock 3, but since I couldn't care less about the rumble feature and figured it would only make the battery last less, I just went and got one of the last SixAxis.
    In this controller, Sony had already started making cuts and switched to traditional potentiometers. Still, they were high quality and I never needed to clean them. The plastic shell is also likely of inferior quality, as you could see through it when pointing at a strong light. Sadly, the mechanism making the left stick return to center broke a few years ago and that was the end of it.
    Depite all my care, my fat PS3 eventually broke and I had to buy a new one. This was around the time there were those red and blue super slim models.
    And the controller that came with it? Oh, boy… The potentiometers were such bad quality I had to clean them every 6 months or so! Thankfully, the insides were totally redone so that they weren't soldered and could be taken out and replaced/cleaned easily – wonder if it was on purpose…?
    Needless to say, watching this trend, I never bought any more Sony products ever again.

    Reply
  4. I'm glad I moved on to pc, don't have to deal with the disasters consoles always brings, if the controller isn't working then it's the console not working/turning on, or console keeps hard crashing cuz games aren't optimized for consoles! Crazy why people still insist on playing on these broken platforms!

    Reply
  5. Just wanna say, as someone living in the third world, any kind of replacement or reparation program is 100% useless since they don't cover most of Latin America.

    My 2 dualshock 4 drift and my joycons drift had to be repaired by myself in less than 6 months of use because none of the big 3 offer any kind of support where I am. The only real fix is this unacceptable crap to stop. Stop saving 10 freaking cents in sticks just to make us buy another one.
    All 3 companies are being greedy and don't use better sticks because they know that this occurs usually after the warranty ends or that most countries aren't covered by the warranty so they can still can get away with this scam.

    Reply
  6. This is ridiculous, it's 2021, we've been doing dual analog sticks for over two decades. These controllers are getting more expensive and less reliable. Aren't Joycons $80? Dualsense controllers are $70. It's unacceptable.

    Reply
  7. shit a couple of my ps4 dual shocks have drifts and they were pretty much brand new! and drift reallys ucks playing games like nioh and souls borne monster hunter if not driving/shooter type games where 1 wrong move and you're walking off a cliff!!!

    Reply
  8. ppl really expect ps5 to not be broken af, let alone sony to actually fix it? let alone at a fast rate? when ps4 pro came out broken af, even years after the original ps4, they still couldnt get it right? and still never fixed it? if not fucked it up more, if not, on purpose? 2 fried hard drives just from browsing the store/friends list. dont want to have to install a 3rd hard drive let alone buy a ps5 that is probably going to break if not shipped out already broken lol so pissed right now

    Reply
  9. Joy cons are stupidly fragile, and I barely used them (I've got an 8bitdo SN30 pro +, which is much better than any other official controller), I didn't know Playstation suffered similar problems. This shouldn't be an issue by now, much less with a such expensive piece of hardware.

    Reply
  10. PS4 controllers are the exact same. I've bought around 50 controllers for the ps4 in the 5 years I owned it. And it was always because of drift or the r3/l3 buttons wouldnt work properly. It got so bad I started to just insure my controllers and return them every time for a new one. I've done the same thing with my duelsense. I'm not buying any more controllers. I'll buy one with insurance and return it every time for a brand new one 🙂

    Reply
  11. is so funny and depressing, being Sony not a new company in making electronic product and having problems created by the fabrications or use of a part, knowing that still they prefer do as if they know nothing, negating all the proves and waiting the long and costly legal prosses making his customer lose money time and no having a proper compensation until the lawsuit is solved and in the end the customer don't want a 20 usd psn card or that type of compensation they want a product fixed in reasonable time.
    So sad see it that sony and other company's don't learn of past mistakes, 0 fuck given in supporting his customer (and mostly now is free beta tester in platform with 3 games)

    Reply
  12. Ps4 controllers do the same thing. I’ve bought 6 because of drift. This is a reason why I’m done with Sony. Rapala does the same thing. You gotta pay shipping but even though it’s under warranty. Glad lawyers are starting to fight these people. This is gonna hurt Sony more in the console wars with Microsoft. Glad I’m going pc route.

    Reply

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